How to Ship Your Broken Glasses to FrameFixers for Repair

Mail your broken eyeglass frames using USPS, UPS, or FedEx:

Instructions for Sending FrameFixers Your Glasses for Repair

1. Please print and fill out the Customer Information Form. If you don’t feel comfortable mailing your credit card info, we can take the information from you after you approve the cost estimate.
2. Mail your glasses along with the Customer Information Form to the address above.
3. Once your glasses arrive, we photograph them and begin our estimate for repairs.
4. You will receive an estimate within one business day after your glasses have arrived at FrameFixers.
5. If you do not approve of the estimate, we return your glasses. We pay return shipping with insurance and tracking.
6. If you approve the estimate, we will begin work ASAP. If you have not provided your payment information yet, we will request it now.
7. Your card will be charged once your glasses are repaired and ready to ship.

We can receive and ship glasses anywhere in the world.

We accept VISA, MASTERCARD, AMERICAN EXPRESS, Money Orders and Personal Checks.

Signature is required on all orders. Thank you!

Printable version of this form

Return Shipping Information:

Name: ______________________________________

Address: ____________________________________

City:____________________State_____Zip________

Contact  Phone: ______________________________

Email: ______________________________________

How would you prefer to receive your quote? Email Phone Call

Add Ons:

Please include my free eyeglass repair kit.

Please include a free set of replacement nosepads.

Prescription Information (Optional):

SPH CYL AXIS ADD Right (OD)         Left (OS)         Pupillary Distance (PD): _________

Payment Method:

Check ____ Money Order ____ Credit Card Type______

Give Credit Card info here or call 1-866-FRAME-FX

Name on Credit Card: ___________________________

Card Number: ________________________________

Expiration Date: ______________________________

Billing Address if different:____________________________

City:____________________State: _______ Zip:_________

Signature: ______________________________________ PLEASE NOTE: FrameFixers takes every precaution to protect all plastic and metal eyeglass components during repair procedures, however, we can not be responsible for discoloration or abrasions that may occur to used parts.

Printable version of this form